60% of workplace investigation findings are challenged. Why?

Not because the conclusion was wrong, but because the process was flawed.

Whether in a government agency or a private organization, in-house investigators play a critical role in protecting both people and culture. From harassment complaints and code-of-conduct breaches to complex background checks, they’re trusted with the most sensitive issues your organization faces.

Having an internal team is a major responsibility because Canada’s labour landscape continues to evolve. Your team needs to stay current. There are growing expectations around procedural fairness, documentation, and trauma-informed approaches. Today, a solid, defensible process is just as important as the outcome.

Modern investigators must be skilled interviewers, disciplined note-takers, and objective report writers—capable of producing work that is court-ready. Ongoing training helps ensure your investigators are prepared, consistent, and confident.

At Buckingham, we’re passionate about raising the standard. Ask us about our comprehensive training program that covers the full investigative lifecycle and is designed for the modern Canadian workplace. We’ll equip your team with practical tools to ensure every investigation is professional and thorough.

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